Welcome to Crust & Ember Pizzeria's Terms & Conditions. These terms govern your access to and use of the website located at passagemeadow.xyz (the Site). By using the Site, you agree to comply with and be bound by these terms. If you do not agree, please do not use the Site.
1. Definitions. We, us, and our refer to Crust & Ember Pizzeria with its operations at 15 Newman Street, London, W1T 3HD, United Kingdom. You means the user or visitor of the Site. Products means any pizzas, sides, beverages (including juices options) and other items offered for sale on the Site. Order means a request to purchase Products through the Site.
2. Use of the Site. You may access and use the Site only for personal, non-commercial purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else from using the Site. You may not use the Site in any way that could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site.
3. Ordering and Payment. All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order for reasons including but not limited to errors in the description or price of the Products, or the inability to obtain authorization for payment. Prices are denominated in £ and include applicable taxes where required by law. The payment method will be shown at checkout and processed by our payment partner. You certify that you are authorized to use the designated payment method and that you have sufficient funds to cover the total amount of the order.
4. Delivery and Pickup. We offer delivery to the area served by the Site or pickup at our location. Delivery times are estimates and may vary. We will use commercially reasonable efforts to deliver within the agreed time frame, but we are not liable for delays caused by external providers or force majeure. Please ensure you provide accurate delivery details. If you are not available at the time of delivery, the courier may leave the order at the door or with a responsible household member, unless you have requested a different arrangement.
5. Cancellations and Refunds. You may cancel an order prior to preparation. Once a Product has begun preparation or has been prepared, cancellations and refunds are subject to our policy in effect at the moment of order placement. Please review the refunds section at checkout for specifics. Defective or incorrect items will be resolved by replacement, credit, or refund as determined by Crust & Ember Pizzeria in its sole discretion.
6. Health and Safety. We adhere to applicable health and safety standards. You must provide accurate information for orders and avoid contamination or misuse. Any special dietary requests or allergies should be communicated at the time of ordering. We provide information about ingredients but cannot guarantee that Products are free from all allergens.
7. Intellectual Property. All content on the Site, including logos, images, recipes, and text, is owned by or licensed to Crust & Ember Pizzeria and is protected by intellectual property laws. You may not reproduce, distribute, display, or create derivative works from the Site content without our prior written consent.
8. Privacy. Our collection and use of personal information is described in our Privacy Policy. By using the Site, you consent to the processing of your information in accordance with the policy. The policy is incorporated into these Terms by reference.
9. Links to Other Sites. The Site may contain links to third-party sites. We do not control, and are not responsible for, the content, privacy practices, or actions of these sites. Your use of third-party sites is at your own risk.
10. Limitation of Liability. To the maximum extent permitted by law, Crust & Ember Pizzeria shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the Site or the Products. Our total liability for any claim arising out of or in connection with these Terms shall not exceed the amount paid by you for the relevant Order.
11. Indemnification. You agree to indemnify, defend, and hold harmless Crust & Ember Pizzeria and its employees, agents, and affiliates from any claims, losses, damages, liabilities, and expenses arising from your use of the Site or breach of these Terms.
12. Changes to Terms. We may modify these Terms at any time. Changes will be posted on the Site and are effective immediately upon posting. Your continued use of the Site after changes constitute acceptance of the new Terms.
13. Governing Law. These Terms shall be governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of laws provisions. Any disputes shall be resolved in the courts located in London.
14. Contact. If you have any questions about these Terms, please contact us at +44 20 1234 5678 or via our Site at passagemeadow.xyz. Last updated: 2024-12-01.